How to order your glasses

Once you have your prescription you're ready to select your new pair of frames (or two!). At this is simple:

  1. Browse the shop using our frame search to find your favourite pair.
  2. Configure your chosen frames by choosing whatever lens options you'd like.
  3. Upload or send your prescription to us 
  4. Your frames are now configured and you can add them to your basket.
  5. When you've finished choosing frames, it's time to checkout and enter your delivery & payment details.

You will receive your 'order confirmation' to your email address (please also check in 'spam')

That's it! Glasses Frames and Lenses will deliver your glasses direct to your door within 14 days.

See below for a more detailed explanation of each stage. 

Choosing Your Frames

Searching for frames is easy with our filters. You can filter by fit, colour, brands, material and shape. You can also use the magnifying glass icon to type in a particular frame model of a frame you have tried at your local opticians to check if we stock it. Please note that of the available brands on our website, even models that are not listed can still be obtained from the supplier (subject to availability). In these circumstances we will happily get these frames in stock for you should you wish to opt for the no obligation 'try at home' service, or to go ahead and purchase. 

If you are unsure what glasses will suit you take a look at our glasses selection guide which will advise you on what frames will suit your shape of face.

Configuring Your Frames and Lenses

Once you have selected a pair of frames in your chosen colour you will be asked to choose your lens options. From here you can select from 'Try at Home', 'Frame Only', or you can continue to configure your lens options through the 'Prescription Customise Now' button. 

If selecting the 'Prescription Customise Now' button, you will be offered a variety of lens choices in simple, easy to understand steps with images that explain each lens type. Once you have selected your lenses, you can choose how to send a copy of your prescripton.

Your frames are now configured and you may add them to your shopping basket.

Your Shopping Basket

When you have added a pair of frames to your shopping basket you can continue browsing for more frames or you can choose to checkout and confirm your order.

From the shopping basket you can change the order quantity of each pair of configured frames (e.g. if you would like to order an identical pair as a spare you would set the order quantity to 2).  You may also remove frames from your basket if you wish.

You can always return to your basket by clicking the "View basket" link in the basket summary at the top right corner of each page.

Confirming Your Order and Checking Out

When you're ready to complete your order, simply click the checkout link found in the shopping basket.

You will be asked to enter your name, email and delivery address before finally confirming that all your order details are correct.

We then ask you to enter your payment details using our secure, encrypted on-line payment service which accepts all major credit and debit cards.  Once check-out has been completed, you will receive an email order confirmation to the email address provided.

You can then relax safe in the knowledge that your new prescription glasses are being made by a reputable company in our 11th year as an online provider and with over 40 years lens manufacturing experience.